December, 11. 2025

Location tbc, Riyadh, KSA

EVENT REGISTRATION

Loyalty & CX KSA'25

Event summary
WHAT
Annual Spectrum350 community event is dedicated to the development, implementation and operational support of loyalty programs. Event presenters are the nominees and winners of the regional and global Loyalty & CX Awards competitions.
AGENDA
  • Global loyalty market trends vs MENA region.
  • Tools and solutions.
  • Cross-industrial cases.
  • Best practices in Customer Experience from Europe & Asia
INSIDE
  • 8 hours of insights from market experts, presenting different countries and regions.
  • Knowledge exchange and active networking.
  • Demo zone (CRM, analytics, communications, CX & client support, and etc.).
  • Loyalty & CX Awards Gulf ceremony - http://www.loyaltycxawardsgulf.com (entry deadline - November, 28 2025).
Speakers
Agenda
Attention! Performance timings are preliminary and may be a subject to change.
08:30–09:00
Registration and Welcome coffee
09:00–09:10
Opening ceremony
Vlad TREVES
Founder @ Spectrum350
Section 1. Loyalty & CX in Retail, Petrol stations, Telecom.
09:10–09:30
Topic tbc
Deepak PRADHAN
Head of Loyalty Program @ ADNOC Distribution (UAE)
09:30–09:50
Topic tbc
Suryaveer SINGH
Head Loyalty @ ENOC (UAE)
09:50–10:10

10:10–10:30
10:30–10:50
10:50–11:30
Panel Discussion
Panelists:
Moderator:
Paula THOMAS
Founder & CEO @ Let's Talk Loyalty & LoyaltyTV (UAE)
11:30–12:00
Coffee break. Networking
12:00–12:20
12:20–12:40
12:40-13.00
13:00–13:20
13:20–14:00
Panel Discussion
Invited Panelists:
Moderator:
Nizar Al Qabbani
Podcast Co-Host @ Loyalty Bl Arabi (UAE)
14:00–15:00
Dinner. Networking
Section 2. Loyalty & CX in Financial & Insurance Companies.


15:00–15:20
15:20–15:40
15:40–16:00
16:00–16:20
16:20–16:40
16:40–17:10
Coffee Break. Networking
Section 3. Cross-industry Loyalty & CX Cases
17:10–17:30
17:30–17:50
17:50–18:10
18:10–18:30
18:30–19:10
Panel discussion
Panelists:
Moderator:
Faran NIAZ, CEO @ CX Future (UAE)
19:20-20.00
Award ceremony "The Gulf Loyalty & CX Awards 2024"
Media Partners
AND sponsors
...
Book a hotel →

tbc, Saudi Arabia

REgister on Event
Participation in event for "client side" companies (retail, telco, financial sector, real estates and services) is free of charge. Register your details here and we will contact with you soon.
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